Privacy Policy
Last updated: 20 September 2026
1. Who We Are
J and J Waste Services (“we”, “us”) is the data controller for the personal data described in this policy. We are based in Lowestoft, Suffolk. You can contact us via WhatsApp or Facebook.
2. What We Collect
This website does not have a contact form and does not collect or store any personal data through the site itself. We do not collect your name, email address, or any other personal details when you browse this website.
The only data collected via this website is usage data through Google Analytics (pages visited, approximate location, device type, linked to a random ID rather than your name or contact details), and only if you accept analytics cookies via the cookie banner. Accepting sets two cookies, called _ga and _ga_ followed by an ID, which last up to 2 years. If you contact us directly via WhatsApp or Facebook Messenger, any information you share with us there is handled under WhatsApp's and Meta's own privacy policies, not this one. Our hosting provider (Vercel) processes technical information such as your IP address when your browser requests a page, so the site can be delivered and kept secure.
3. How We Use It
Where you accept analytics cookies, we use this usage data to understand how visitors use this site so we can improve it. We do not sell your data or use it for third-party advertising.
4. Legal Basis
Analytics cookies are only used with your consent, given via the cookie banner on this site. You can withdraw or change that consent at any time using the Cookie settings link in the footer of any page, which reopens the cookie banner and removes any analytics cookies already set.
5. Third Parties
We use Google Analytics (GA4) for usage analytics on this website, only with your consent. Google processes this data under its own privacy policy.
6. Your Rights
Under UK GDPR, you have the right to access, correct, or request deletion of any personal data we hold about you, and to object to or restrict how we process it. Since this website does not collect personal data directly, any such request would relate to information you've sent us via WhatsApp or Facebook, and should be directed to us through those channels. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
7. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.